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I ordered my wig on 11/10/18 the shipping label was created on 11/12/18 at 6:30 pm which was Monday fine it was not taken to the post office until 11/13/18 9:03pm bottom line I needed my wig by 11/15/18 I could have ordered from amazon and had free return shipping if I didn't like it and it would have been here in two days, and paid the same price( I found out after) so I won't be recommending
Shahera W.'s review of Sams Beauty earned 8 Very Helpful votes
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This company should be shut down. Worst customer service ever, and they will make you jump...
They never refunded my money for an order that I returned nor did they respond to emails...
Monday was Veterans Day (observed) so the post office was not able to pick up any of our packages that day which is why they received your package the next day. All packages are picked up at the end of the business day. Your tracking shows delivered to you today, 11/16/18. If it was not for the holiday your package would have arrived on 11/15/18. Holidays can delay packages especially if the carrier is a government company. Please keep that in mind when ordering online. We apologize the holiday caused a delay and inconvenience for you. Thank you for your review.