I ordered something here and didn't even think anything of it until I received fraud notices from my bank asking me to confirm the order, which prompted me to research the site. After seeing these horrible reviews, I panicked and tried to cancel my order. Yup, the phone number doesn't work and I emailed with no response but 3 days later I received my item. So I have to say it's not a total scam - there is just no way to communicate with them. I thought I would post this in case anyone else starts to panic after placing an order.