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Serdar S.

Contributor Level

Total Points
81

1 Review by Serdar

  • Flighthub

4/27/17

I tried to change my parents' flight which was cancelled by S7 airlines. I contacted S7 airlines and they told me that Flighthub should reimburse the whole amount. So I decided to bring my concern to Flighthub company, so they told me they would charge me if I cancel, so I decided to change dates. The Flighthub charged my credit card twice. In return I lost over 700$ for the tickets which cost $936 in the beginning. The Flighthub is continuing to charge my credit card for that cancelled tickets.
At the end, I had to cancel the tickets due to visa issues. The Russian visas were issued the visa according to the first tickets. The Flighthub decided to charge again, so at the end I am going to lose more money.
Today on April 29th, Flighthub charged again for 300$. Is there any way to stop their charges? The Russian airlines canceled the flight, so I have to pay for that? The company representatives are making excuses! They responded that they would get in touch with me; however, they never contact or resolve issues.
So never again I will order any tickets from any Flighthub or similar agencies. I will try to locate airline directly.

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Sarah C. – Flighthub Rep

Hi Serdar,

Thank you for taking the time to review our services. We have successfully located your booking and will be looking into it for you. Should there be any further action required, we will be reaching out to you by phone or email.

Kind wishes,
FlightHub team

Serdar Has Earned 1 Vote

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