Serah P.

I had a scenario wherein I booked a ride and got charged $82.64. I unfortunately could not ask for a refund on the day and after life getting in way, took a few months to finally get on a call to ask for refund. I did not even touch the car, or open the ride and despite it being a one-off situation, I did not get a refund or a single penny back. Spoke to a rep and a supervisor and it was bad. They did not even provide me a link to put in a customer review. Horrible service. Cancelled my membership. Use gig and have a much better experience. Thanks