Hi all! I see there's a lot of mixed reviews and want to share my experience. Back around the holidays, I ordered their Fusion leggings, they came in a bit of time due to the high demand and busy season, but they seemed awesome when they did arrive, good quality, fit a little big but that was my bad on the sizing I guess.
I didn't have an opportunity to wear them too much, but they were a great option I had in my closet that was comfy and super cute. Fast forward to yesterday and I was wearing them while driving, had an itch on my leg, lightly scratched it on that caused a hole in the back of my leggings (not a good look for work). I was amazed because I don't have long or sharp nails, and obviously everyone gets an itch from time to time, and this hasn't happened with any other leggings or even pantyhose. I was bummed because they were an extremely comfy pair of leggings.
When I contacted customer service about it, they replied fast, apologized that this happened, unfortunately did not have the Fusion leggings in stock anymore but took care of me and were so nice and helpful. I obviously know it was noone's fault as this was a weird situation, but they understood and were super nice about it.