I bought a mobility scooter for my mum less than 8 months ago. It's a Zip'r Roo 3-Wheel by Zip'r Mobility. The product is garbage and the customer service is rude and useless. The scooter has presented issues from day 1 and it has now finally stopper working all together. After various calls (all over 15/20 mins) to see if we could get help, they just kept on hanging up, I've given up. STAY AWAY FROM THESE PEOPLE!