Sean P.

I sent them $40 worth of CDs. First, they claimed that one was missing. Then they kept saying that payment would be sent in 2-3 business days. It's been 2 weeks, and still no payment! Each time I contacted their Customer Service, I got a different person who sent me a very obvious "template response." Please send us a copy of your bank statement to verify that the funds have not been deposited" I got the same message three times!

Do NOT send this customer your items. You will likely not get paid or only be paid an amount you never agreed to!

I had a recent complaint regardiing a very rude USPS mail carrier here in Sandia Heights in Albuquerque. She came to the door. I said, "Hello" which she ignored. She said, "I have a package you have to sign for. And I'm not taking it through your gate so you're going to have to meet me in front of it." The package was light, and she could have easily carried it up. I called Ed Palacio, the Albuquerque manager and the carrier's supervisor. He told me that this carrier has received a number of complaints but is a hard worker, working 12 hour shifts." I countered, "the carrier before her was super sweet. She did her job and was friendly to everyone." He reiterated that "getting the job done on time was more important than how customers are treated." I submitted a complaint against him, and his supervisor, Gino Martinez, said virtually the same thing, word-for-word. "We talked to her, but ultimately it's more about her getting the job done." Customer service is obviously no longer a priority for USPS, which their carriers, service people, and managers make no attempt to even deny as, even with a number of complaints, refuse to do anything about it. Terri, a customer service representative in Arizona, also stated the same thing.