Had it for years and never had a problem with it. Felt like watching a movie so decided to use the service. Been updating my info for HOURS and it still says its not correct. Go to account info and Everything is updated. Even went so far as to reset my bluray and thought I was getting somewhere but no... disappointment. Im so freaking angry I could hit a wall. EVERYTHING on my end is correct. I WILL NEVER USE THIS JOKE OF A COMPANY AGAIN.