Sean J.

Back in August, I took out a policy with Grove & Dean for car insurance. I thought all was well until I had numerous emails asking me to telephone them about my policy, which I tried to do many times but could never get through. I then had an email saying that policy would be cancelled on August 19th due to no payment. I telephoned yet again finally getting to speak to someone. They took details down to confirm who I was and I was told that my policy was cancelled. I then took out insurance through LV, at a higher price than Grove & Dean. End of the natter….or so I thought. December, I start getting emails from Grove & Dean saying that I owe them money and if I did not pay, then my car insurance would be cancelled?!? After telephoning them, they informed me that my policy was still "live" and had never been cancelled. I've now been told that if I don't pay within seven days, it goes to their debt collecting agency! Thank you for ruining me and my family's Christmas now with the worry of this over my head!
I've been driving since 1986 with a clean licence and have never had had any issues with insurance until i unfortunately got involved with Grive & Dean!
Avoid at all costs!