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I would give this 5 stars, however, I don't like the fact that there is no phone number to call. I understand why, just don't agree with It! I like to speak to people I'm doing business with.
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We certainly understand where you're coming from there, Sean. If we were still able to efficiently support the thousands of customers reaching out to us daily by phone, please know we'd do it in a heartbeat! Working through email ensures we can get back to everyone (and promptly), and allows us to keep detailed records of important account notes to best serve all on GoFundMe. We certainly are a team of real live humans here at GoFundMe though, and we'll always do our best to make each email exchange as personable and easy as a phone call! We're here 24/7 if you need us, and we appreciate your understanding.