Andrew S.

I found itracks.com through social media. After filling out a questionaire, I was "accepted" into a research study. I gave my information including where I lived, along with my email and phone number for contact information. I had to confirm the email address, and then received a follow-up phone call.

The woman who called was quite casual, which wasn't too bad. She told me she worked from home, and she was admittedly quite disorganized and apparently new (although she didn't say as much). I was patient with her as she told me about the research study, gave me instructions, and told me to look out for follow up emails.

She scheduled the research study for about a month out, so I made sure to clear my calendar for that day, as the compensation was $150 and I figured I'd take that day off and just do the study. The study was to last 1-2 hours and was in a focus group with other people.

I logged in to do an equipment test about two weeks prior to the study, and everything checked out on my end. The technical test included checking microphone and camera on the laptop to make sure it worked. I have several devices, so this isn't an issue. Just a forewarning though, you must have a camera and microphone (at least for this study) in order to participate, and you have to be responsive to the emails because they want to make sure you can participate.

Well, after logging in on the day of the "study", I typed "hello" into the chatroom, and a mod said hello to me. I saw lots of different users enter and leave the room, some that had joined before me, and some that came after me. After waiting 5 minutes, I asked the moderator if there is anything I need to do, to which they didn't respond. Then another moderator said, "Hello, I'm speaking with the other moderator to see if he is ready to take you into the main room now."

So, I waited for another ten minutes. Fifteen minutes after joining the chat, and after no communication, I finally asked if there was something I was supposed to do at this point, and then the moderator informed me that the moderator was not going to take anyone else into the group, and was just going to go with the people he had at the time.

I was told to wait for a follow up email for "possible" rescheduling.

All in all, this site is supposedly legit, and some people report having received payouts, but just don't count on it. I knew things like this are risky going into it, and it seemed a bit scammy, so I wasn't too upset to find out that the whole thing ended up being bogus for me, and I wasn't compensated for any of my time.

They basically gathered a bunch of data from me, and I probably spent about 3 hours either communicating with them, answering their questions/phone calls, doing equipment tests and all of that, so that they could collect my data for free.

Just be cautious and realize that you aren't guaranteed to receive compensation. ITracks is probably a type of proxy company through which other companies work to gather data. Whichever one I signed up with was very unprofessional and disrespectful in regards to my time.