I ordered a custom computer and was told it would be 5-7 days till it shipped after day 3 they said they had all the parts collected and ready to go and then on day 6 I get an email saying they don't have the case (WTF you said you had all the parts pulled) so I responded in less then an hour and talked to someone and found out that I could get a different color from the same maker and it wouldn't slow the process or cost extra then 3 hrs later I get an email from someone else who says yes it will take 5-7 days longer... skip to 2 weeks later I get my computer carefully unbox it and set it up well the video card is dead I call again go through the trouble shooting that I had done already and yep the video card is dead so they say if I buy a new card they will send it to me (BS you are NOT getting more money from me) so we set the system to run on the onboard video and they will send me the RMA free shipping paperwork and in 30 min I get an email that I need to send it at my expense back (F*ck) so I wait 4 days and send it back but the computer is showing other problems ie: the power light started flickering then died the computer doesn't boot all the time then I get an email from FedEx a day later that I need to get it to them for the RMA well f*ck I sent it back USPS for $25 already and now I have a less the new computer and I'm still in the middle of all this BS