Until fairly recently, I was overall happy with Walmart.com. I especially liked the option of skipping the shipping fee, and picking up in my local store for most of their items.
What's motivating me to write this review is what happened with my most recent purchase. My wife used my account and ordered a Nintendo Switch, listed for $299. (About $317 after tax). We were supposed to pick it up the next day. The next day came, i got another email saying "don't head to the store yet. It isn't ready." That's fine, I thought. But then a little later, i received another email saying they canceled my order, because they can't keep up with stock.
I checked online, and still found the same model Nintendo Switches available, listed on Walmart.com for a higher price. I contacted customer service and asked them about this. I was basically told, I could place the order again for the higher price. And they treated it like i was just asking for a straight up price reduction, and not for them to simply honor what they agreed to do.
Well, Walmart. We had a good run. I will never order from Walmart.com again.
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