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Scott M.

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1 Review by Scott

PartsGeek

  • PartsGeek

“Wrong Part shipped Customer service hung up twice”
3/30/18

I purchased 2 Strut Assembly's paid for Express shipping and they sent the wrong parts. 18 Hours later they required me to provide a picture of the wrong part as proof which was sent. Still haven't heard back. I called customer service 2 times and after being on hold for around minutes each time they hung up on me. Are they doing this on purpose? Shipping wrong parts I'm sure happens but getting it resolved with these guy's is impossible. Customer Service is frustratingly poor.

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