Scott B.

Backyard Pool Super Store literally stole $21.03 right out of pocket. I recently purchased Coral Seas Green Aid, that did not work. II followed the instructions to the letter and this product did nothing to get rid of the green algae. If anything the algae grew more after using this product. Because it did not work I returned the empty container.

Backyard Pool Super Store is not giving me a refund. The total of the purchase was $23.01, and they are charging a $12.71 restocking fee, which is hysterically stupid because there is nothing to restock I returned an empty container, where are they going to restock that? The remaining $10.75 they are giving to me on a gift card for use on their website, however I have no desire to do business with them in the future. I paid for a product that did not work as advertised, and I feel that I should be given a refund. Instead Backyard Pool Super Store chose to rip me off, and keep my money for a product that did not work.

Horrible product, but an even more horrible company.