The bench I wanted to order was originally out of stock so I signed up for email notification once it was in. When I received the email that it was in stock, I was able sign on and order easily. Benches arrived shortly thereafter in good condition. Assembly was easy. I am very happy with the quality and look and have been enjoying looking at, and sitting on them. My only gripe would be that they did not include any instructions/recommendations for care such as frequency and type of oil to maintain the wood.