I got 1/2 of my order after 3 business days. When I checked on the other part it was "in progress". The 1st agent I spoke to said "rules are, ships in 5-7 business days". Now is 5 business days. Still "in progress". 2nd agent says that the part was on back order but is in and she has asked to have the part released. May take 1-2 days to ship and 3-5 business days to get here. That means next week. Asked for an expedite got an apology.