I ordered an item for Christmas on Dec 12 and kept receiving emails that it shipped, I finally called the company and won't get it until Dec 27th. I guess shipping has been a disaster and many have not received any items that they ordered before I did.
Some of our customers, yourself included, were negatively impacted by a database outage. We truly regret that anybody was impacted at all, but it's especially painful that your order arrived late. We're so sorry to have let you down. We'd like to make sure that you've been adequately compensated for our error. Please email feedback@uncommongoods.com with your name and/or order number so we can locate your order and see if you've received the appropriate credits/compensation. We're very much looking forward to hearing from you!
s Has Earned 2 Votes
S B.'s review of UncommonGoods earned 2 Very Helpful votes
Some of our customers, yourself included, were negatively impacted by a database outage. We truly regret that anybody was impacted at all, but it's especially painful that your order arrived late. We're so sorry to have let you down. We'd like to make sure that you've been adequately compensated for our error. Please email feedback@uncommongoods.com with your name and/or order number so we can locate your order and see if you've received the appropriate credits/compensation. We're very much looking forward to hearing from you!