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I ordered from them once last year and the clothing was so bad I had to send it back. So I got an email from them saying that if I go and make a review on other websites saying that zaful is a good store they will give me $5.
So not only are their clothes made by underpaid workers (also often children), they are also buying good reviews. So definitely wouldn't trust all the reviews on this page or others..
Savannah M.'s review of ZAFUL earned 2 Very Helpful votes
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I made a purchase from Noracora, based on these reviews. Unfortunately, I found that the items...
Dear Savannah ，
Thank you for notifying us of your complaint.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction. Please kindly review our warranty policy here: http://www.zaful.com/returns/
Please offer us your order number or you can submit a ticket here https://support.zaful.com/ticket/ticket/index?cat_id=37 and write the subject as "complaint from Trustpilot.com".
Best Regards
ZAFUL Customer Service