When you order the website says 8-10 days for shipping. It took 3 weeks before I was even able to get an estimated delivery date. Customer service was extremely unhelpful and only told me to wait two more weeks and if I didn't hear anything about my package to contact them again. When I finally got my package the quality of the shoes was very cheap and they didn't even send the right size. For the price I paid for my shoes I'm extremely upset. I am returning them immediately. This was just an overall terrible experience. Don't buy from them.