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saritac21

SARITA C.

Contributor Level

Total Points
80

1 Review by SARITA

7.0K Views
9/16/21
Verified purchase

I have been skipping a month for a while becasue I just don't have the funds to pay $39.99 each month. But they keep charging and when I call, they say it will be refunded in 7-10 business days. I need that $39.99 for food and I have to wait 7-10 days to get my money back.

Finally, to close my account, I decided to use up my credits (accured before the pandemic) and the shipments are getting lost.

They used to be so good way back in 2015 - the service and quality of goods has gone done steadily. I can't wait to close my account and I have been a member since 2013. Shame on you Justfab! Did not receive either shipment. When I called them, they said to call back on Monday.

Tip for consumers:
Don't use them

Products used:
Don't use them

Service
Value
Shipping
Returns
Quality
jenniferm1988
Jennifer M. – JustFab Rep

Hello Sarita,

We are sorry to hear if you keep missing your package. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

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