Twice I have ordered underwear from Duluth and both times my order after paying for it was canceled, because they apparently say they don't have underwear anymore. I guess I just don't. Understand that and I got no explanation from the customer service. All the state is that they will refund my money. Duluth used to be a good company to buy from. I guess if you cannot actually pick something up in your hand and pay for it and walk out of the store, you're liable to get screwed and that's a shame. Times sure are changing. I guess buyer beware!