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1 Review by Sara

Zenni Optical

Zenni Optical


Purchased two pairs of glasses with progressive lenses. Spent months with migraines and headaches and visited a neurologist numerous times to only discover that the prescriptions for both were not made correctly and didn't include the progressives I had paid for. Company didn't believe me and only offered to have me return the glasses for them to inspect after a BBB complaint was filed. In the end, they admitted the glasses were made incorrectly and gave me the full amount paid in STORE CREDIT. I don't ever want to reorder from them and in addition they refuse to send back the original frames I've paid for. Don't trust this company if your eyesight is not 20/20!

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