Thumbnail of user saraz26

Sara Z.

Contributor Level

Total Points
81

1 Review by Sara

  • Zenni Optical

9/8/18

Purchased two pairs of glasses with progressive lenses. Spent months with migraines and headaches and visited a neurologist numerous times to only discover that the prescriptions for both were not made correctly and didn't include the progressives I had paid for. Company didn't believe me and only offered to have me return the glasses for them to inspect after a BBB complaint was filed. In the end, they admitted the glasses were made incorrectly and gave me the full amount paid in STORE CREDIT. I don't ever want to reorder from them and in addition they refuse to send back the original frames I've paid for. Don't trust this company if your eyesight is not 20/20!

Sara Has Earned 1 Vote

Sara Z.'s review of Zenni Optical earned a Very Helpful vote

Sara hasn’t received any thanks yous.

Sara doesn’t have any fans yet.

Sara isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user tracylynnhowsam
3/2/24

My husband and I each ordered a pair of glasses. Both prescriptions were totally wrong and the...

Thumbnail of user toddt492
3/2/24

My glasses were lost in the mail, and when I called Zenni, I reached a call center overseas that...