I wish I would have read the reviews on this company before I actually purchased something! Don't buy anything from this site. This is a message I sent to them. Total scam!
To whom it concerns:
I sent a request for information regarding my order last week and have yet to a get response back. I submitted, and paid for, an order on May 17th for standard delivery and have NEVER received so much as ONE update for my order since the day it was placed. I have checked the order status weekly via your website and there remains no updates.
My items were supposed to ship between 7-25 business days from my order per the "standard delivery" of your company. My items at the LATEST should have shipped yesterday, June 21. However, still, no updates to my order whatsoever, and clearly they have not been shipped.
I am putting this correspondence on Yelp, and any other review platform, as a negative review and as evidence of your sales and shipping under false pretenses and horrible customer service (evidenced by the only means of communicating with your company being via email.)
I would appreciate your doing your part as a "business" to advise me, your customer, as to what the status of my order is, and when it will be shipped and arriving into my possession.