Sara-michelle M.

I will only ever use Stark brothers or gurney's from now on. I normally use one of them but wanted to try this nursery. Notice how this place doesn't have customer reviews on their site? I didn't. That's very telling. The shipping time frame is fine, still waiting for stuff from other nursery I ordered from at same time. What I don't like is not being informed of substitutions without offering refund prior to shipping. I'm pretty sure this is like a bait and switch kinda op... I'm angry as hell and from other's comments here I'm thinking I won't ever have this resolved. Also, why the handwritten checks on the packing slip like items were checked to actually be in the package? (see pic) Nice touch. Oh, and they forgot to ship one item entirely. Use legit places that offer reviews on site and proper communication unlike these dirtbags.