Sara L.

Brave New Look is a scam. If you've had the same problem call with a complaint to the FEDERAL TRADE COMMISON. You can file a complaint with them at their number,
1-877-FTC-HELP or online at the Federal Trade Commission website. We need to stop these people. I paid online and I never received any merchandise. All I got was a generic email saying they were working on it. Except almost every other complaint I read had the same problem as mine. I looked up their address on google maps and it's not an office, it's a Mail Packaging Store. There is no telling who these people are. It's so scary because the website fooled me. Plese take the time and file a complaint with the FTC, these people needed to be shut down. Thanks and sorry if this happened to you!