Sara K.

Booked a Spirit airlines flight with Travel Merry, got an email with a reservation code but it said my flight was not yet confirmed and tickets could change. I immediately got worried. I got a phone call a few hours later from an agent that there was an issue booking my ticket BUT he found the same flight for me with DELTA and it was almost the same times for departure & return. POSITIVES: I was SHOCKED when I actually got the tickets 2 days later and the man stayed on the phone with me to verfiy on the Delta website that the tickets were real. He sent me the details in an email and asked me to verbally approve before charging. I was very skeptical because Delta's prices were 3 times the cost of Spirit and I thought it was too good to be true! He did not ask me for any additional Credit Card information over the phone and the signature in the emails he was sending me looked official from the Travel Merry website. NEGATIVES: On the Travel Merry website under the bookings page, it never had a pending or processing booking, it was just blank so I was very paranoid the enter time I waited for my tickets to be issued. Another red flag was, the agent said he needed to verify my bank account before he charged the full amount. He said there would be a. 05-. 20 cent charge and asked me to verify the amount to prevent Credit Card Fraud, it was refunded a day later. I booked on a Saturday, Sunday was Easter, I didn't get my tickets until Monday late afternoon and I called everyday in a state of paranoia after reading reviews. It wasn't a scam, but I gave 4 stars because of the stress with the changes and the amount of times I needed to call to have my issue resolved. One other weird thing is that my ticket has MRS. In it. Example ChristinaMiss Kerrigan. It says on Delta that it's free to change the name so I am calling Delta to make sure that everything is good to go before we fly. POSITIVE We saved a hell of a lot of money flying Delta at the same price as a spirit flight!