Sarah V.

I posted a job on Care.com and received 28 applicants in 3 days, which is amazing! I reviewed the applicants and chose 4-6 that I wanted to interview. As I messaged them through the site, some of them started responding to me, but then stopped responding at all, some never responded to me, and some of them set up interviews. 5 out of 6 applicants either cancelled at the very last minute or stopped responding to my messages altogether.

Additionally, I found it difficult to communicate outside of the site. There were a couple of out of state candidates that I wanted to interview through Skype or FaceTime, but when we tried to exchange phone numbers or email addresses, the site would block the email address and/or phone number.

Im so disappointed. I found a wonderful nanny on this site 2 years ago, but this time, I found the applicants to be very unreliable and communication outside of the website nearly impossible.

The flakiness and lack of response of applicants was so incredibly off putting that I ended up going with a daycare instead of a nanny and I cancelled my membership altogether. I now use the NextDoor app to find sitters and run my own background checks so that I can communicate with people normally.