I have been a loyal L. L. Bean credit card customer for more than a decade. It has been my only card and I use it for everything. The transition from Barclay to Citi has been a disaster. The communication is Terrible. Citi has suspended my card three times I three weekend for routine charges ($13 on Uber) and does not tell me. In addition parts of Citis customer service office do not work On weekends. The transition lost all my on line statements. I lost about $50 of coupons because my card was suspended for no reason. Sadly I am looking for another card.