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My daughters dress was late arriving, it was bad colour not what we ordered, the style wasn't the same as the photo, the material was horrible, the fit wasn't right, really bad customer service won't exchange or refund $230 down the drain couldn't even wear the dress disgusting a piece of
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Ordered a dress for daughters wedding but not what i expected in terms of fabric and fitting. I...
I am extremely unhappy with the quality of the dress that arrived. It was missing a large amount...
Hello Sarah,
Thank you for sharing your review with us. At Formaldressaustralia we pride ourselves on quality and service, so we're truly sorry to hear that your experience didn't meet our standards.
We would really like to help, but we found out you left this review without any order number. We feel sorry about that. Pls, feel free to contact us and provide your order number? Our email address is service@formaldressaustralia.com.
Our customer service team is here for you, and happy to help if you have any additional questions!
Enjoy the rest of your day!
Formaldressaustralia Customer Care