Sarah S.

I used a gift card for a 3-month subscription. I was then charged for another 3-month subscription as they required my credit card to use the gift card. Lizel in customer service refused to refund me. Even though, per Lizel in customer service, there were options to cancel, I was not aware. The checkout site interface is not user friendly. I couldn't even use my original gift card without contacting customer support. Also, the snacks were repetitive (applesauce in multiple boxes), were things I could easily pick up at the grocery store, and/or were super boring (roasted pecans, applesauce).