Sarah M.

So I ordered from instacart and the order was marked as delivered even though they never delivered the food or even contacted me saying they were at my address. I never received my order, instacart never contacted me saying they were in my lobby, they simply never came and marked it as delivered. I needed to be on hold and debate with representatives who said they saw it didn't deliver, but still marked it as delivered. They also wouldn't redeliver even though they were still doing deliveries for 2 hours, and they didn't want to refund my 100$ order. They wanted to give me 10 credit for a $100 dollar order.
Infuriating. Terrible service. It took two hours to finally get a refund.