All these bad reviews are surprising to me! I've been an unlimited member for over a month and haven't had any of these issues with shipping or not getting the dress I chose. Maybe the unlimited is the way to go. For a big event there's no way I'd wait to receive something the day before. But that's just me. My only qualm would be that the dresses aren't "like new" they should pay better attention to them when they are dry cleaning.
Otherwise I love that for $140/month I can have three very nice items that I wouldn't never afford otherwise!