I purchased 3 canvases for Christmas gifts in early December. I didn't get them till January which I get they may have been backed up and my mom/mother understood. When i got the products they were distorted/blurry & the Back was just sloppy. It also came from Germany not USA as claimed. I've ordered 6-8 canvases before from them & they were great & came in 2 days. However, when you call from 11am-4 est (bc they're only "open" mon-fri during these hours) you get hung up by the system after 10 min. You email and you get no response. It's February & I've yet to see a refund DONT USE
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