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sarah l.

Contributor Level

Total Points
89

1 Review by sarah

  • Zazzle

2/12/18

Zazzle has consistently provided customer service that has exceeded my expectations. Not only are their products beautiful, but they really seem to care about their customers. Example, for my wedding I made a mistake on the rsvp cards I ordered ($80 or so, totally my fault). Told Zazzle and they refunded my money, no questions asked, even though the error was my fault and I was past the 30 day return deadline. Another time, I ordered pregnancy announcements. They arrived beautiful and fast. Unfortunately I no longer needed these cards. I reached out to Zazzle explaining what happened and in a matter of a few hours my $ was refunded back to my debit card. My pregnancy issues obviously is not the fault of Zazzle, and I didn't expect a refund at all, but really appreciate it during a difficult time. This more recent experience inspired me to write this review. I hope Zazzle knows their customer service is much appreciated! Don't shop anywhere else for stationary, Zazzle is great! They have so many options, and everything is beautiful and shipped fast.

sarah Has Earned 9 Votes

Sarah L.'s review of Zazzle earned 9 Very Helpful votes

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