I placed an order in November. Have contacted customer service at least ten times. They always reply with "I am contacting the warehouse to escalate your order". I asked for a refund and have not heard back. So I guess I am out $50. I don't understand how they can be advertising for mothers day on their website when they still have orders from NOVEMBER that have been left unfulfilled. Terrible way to run a business, and of course there is no customer service line only an email.