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The website is nicely designed and effective the feedback recieved by email isgreat. What I didnt like is how it's an extra $25 to a different company to get phone calls and I'm not sure what they can do that I cant. I can send letters and photos myself
Sarah H.'s review of Pigeonly earned a Very Helpful vote
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Over two weeks usually three sometimes four weeks until inmate gets mail,letters sent last arrive...
Hello Sarah, thank you for the feedback. We feel that customer's such as yourself appreciate the convenience of not having to leave the house to send the photos and letters to your loved one. As far as the fee to the various phone companies in the industry, we attempt to save you money with a better rate than your personal number and when we are not in position to do so, offer a money-back guarantee. Feel free to call an Account Manager, M-S 6-4 P.ST. At (800) 323-9895. We will be happy to discuss the particulars in full detail and get your issue resolved as soon as possible. Thank you and stay well.