- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Verizon charged me for service I never ordered then sent me to collections. Before collections they told me multiple times the bill was an error and to disregard. Now this fraudulent account is showing up as a derogatory mark on my credit report and Verizon is refusing to talk to me about it. I am forced to either pay for this service I never authorized or take a hit on my credit. I feel bullied and robbed.
Tip for consumers:
No one at Verizon was willing to listen to me and help me. I tried disputing the charges multiple times and just received written correspondence that the charges are valid. No one would talk to me and explain what was going on and where the charges came from.
Sarah H.'s review of Verizon earned 6 Very Helpful votes
Sarah hasn’t received any thanks yous.
Sarah doesn’t have any fans yet.
Sarah isn’t following anybody yet.
Empty.
Hello, managers or Verizon users. I recently had the worst experience of switching to Verizon...
