Sarah H.

I was looking for a website that sold personalized products for a decent price and I found a review online that recommended Soufeel and I had a look at the website and it had soo many amazing products. I was really skeptical because I read more reviews and some were good and some were really bad. I realized it would be a huge risk but the products were so amazing it was definitely worth it. I filled my cart with so many items and I was eligible for free fast shipping which was great because I needed everything in time for Christmas. I was nervous to purchase so I contacted customer support and let them know about my worries. Rosa was very helpful and she upgraded my shipping to DHL expedited so I was very happy about that. She helped me along the whole way with my order. The items didn't ship out on time but they still came before Christmas. Near the end there I was worried because only one thing shipped out and I thought they completely didn't do the other items so I contacted customer support and I did not get a reply right away, so I was freaking out. But eventually I got a message back and they told me the items were not completed yet so after a few more days they were ready and shipped out. Over all, I am super satisfied with the items except for one (beanie hat). But everything else was incredible and they were totally worth the wait. The recipients loved their gifts and I will definitely be ordering from Soufeel again and recommending it to everyone. Personalized gifts are definitely the best. Huge hit this year for Christmas, Soufeel, get ready for my enormous Valentine's Day order!