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I ordered clothing from Banggood. The first thing I ordered was OK. I placed a large order and all of the clothes were inaccurate in sizing and of VERY poor quality. I have been trying to return all of the clothes for a refund and cannot get a response with a way to return the clothes. I am now stuck with hundreds of dollars of clothing and nothing that is usable. My contact with them has been nothing but frustrating. STAY AWAY. They are a ripoff. If it seems too good to be true, it is.
Sarah D.'s review of Banggood earned 8 Very Helpful votes
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I made a purchase from this particular website which turned out to be a bad purchase. I purchased...
Dear sarah d,
Thank you for choosing Banggood and sorry for any inconvenience caused.
We will do our best to ensure that the products shipped to our customers are in their best condition. If your product turns out to be a defective or quality problem, please provide us with the following proofs:
1.The photos of the shipping label and SKU bar code, which stick on the package of the parcel and the product protecting bag
2.The photos of products that you have received
We will provide you the best solutions once we confirmed your case.
And about the size problem, we have listed all the details about item sizes on the related product pages. If you find the size does not fit, please check our description and your order information first.
1) Size not as ordered: You can contact our customer service directly for a full refund or a free replacement of the item in the correct size.
2) Size as ordered but does not fit: There may be a 3cm/1.5 inch size inaccuracy due to hand measurements. You can contact us and apply for a return. In these cases, you will be responsible for all shipping fees incurred. Due to hygiene reasons, underwear, earrings lingerie, underwear, swimwear can not be returned. We recommend you carefully check the size of your items before ordering.
3) If the size difference is greater than 3cm/1.5 inch, we will cover the cost of the return postage. Please contact us to arrange a return.
You can click here to get more details about our clothes warranty policy: https://www.banggood.com/Search_hl103_at533
We take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team