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I ordered $100 worth of clothing and I guess that was my first mistake. I ordered on May 25th and did not receive my package until June 14th. I am a patient customer so that only mediocrely irritated me but when my package came without all of it's contents, that was the last straw. There is contact e-mail or phone number and they are extremely hard to get in touch with. I am disappointed.
Sarah C.'s review of ROMWE earned 3 Very Helpful votes
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I had a purchase that was supposed to be delivered to a Suite # but the delivery people left it...
Hi Sarah,
Thank you for ordering from our website, we are so sorry for keeping you waiting.
Normally, it takes us 3-7 business days to process the order, please kindly understand.
We checked your order, the item (swimwear170216310) is one of our best sales products, it is in short supply.
We informed you by email, but you have not replied, therefore we shipped the ready items to you first.
Now we have marked your order as priority dispatch, and we will ship the item (swimwear170216310) to you as soon as possible.
But if you are not willing to wait, we could issue the refund to you.
Waiting for your reply!