I ordered a pacman frog and was shipped the wrong kind- not the end of the world, I just decided to keep it and not fuss with customer service over it. But then it died a little over a week later. I have 10 pacman frogs, and have been raising and keeping them for years. I know how to care for them. This frog looked alive when I found it dead- it looked perfect. I contacted their customer service and got ignored. Very frustrated. Will not be ordering from them again.