Sitejabber has some serious issues. With it's increased popularity comes increased responsibility. As an eCommerce site owner, we have had competitors post outright lies on our site's review page.
While we welcome criticism and poor reviews to improve our service, Sitejabber does not allow any recourse for site owners.
The sitejabber policy that "good reviews" will in some way overwhelm the bad ones when absolute lies by competitors are posted.
What if I posted a lie about sitejabber saying that the email I used when signing up to sitejabber was unique to this signup and within minutes, I started getting offers of child porn? Is that a legitimate grievance even though it's a lie?
Guys, practice what you preach.