sara h.

I bought two neon signs from here with custom lettering. After Barely one year the sign stopped working. I emailed them and drove over an hour to their location to get it fixed. They told me a new transformer was needed so I paid the $80. I made sure to ask how long this new transformer would last and they said I had a one year warranty for the new part. I had the sign up for not even one week and the neon did not work again. I emailed them and they refused to get it fixed and told me I needed to spend $400 to re do all the lettering. I had no choice but to find my own methods of fixing this neon sign. I contacted other electricians to look at the sign and they said the new transformer they put In was 8KV and for that much lettering it Atleast needed a 12kv transformer. I bought one on Amazon for $70 dollars installed it myself and now it's working again. So freaken ridiculous this company was just absolutely horrid to work with. I would never Reccomend them to anyone and I highly suggest you find a different neon company as this company will mess up your sign and lie on their warranties