For Business
Write a Review For Business Write a Review
Thumbnail of user sarab904

Sara B.

Contributor Level

Total Points
85
0
1

1 Review by Sara

Gilt

  • Gilt

“Good sales, bad service”
7/5/22

I had to call GILT today regarding my order. I mistakenly put in the shipping to the wrong address. When I emailed them, they said they were happy to change the address via a phone call, but the Customer Service rep said that they can't make any changes to orders at this time. This is not the first time I had customer service issues with GILT. I only shopped here again because I had a credit from a previous customer service issue. I will not shop here anymore. Not worth the headache to deal with such poor customer service.

Tip for consumers:
DONT

Service
Value
Shipping
Returns
Quality
  • Comments (0)
  • 40.3K Views
Helpful  (5)
Thank you

Sara Has Earned 5 Votes

Sara B.'s review of Gilt earned 5 Very Helpful votes

Sara hasn’t received any thanks yous.

Sara doesn’t have any fans yet.

Sara isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user bl595
B L. reviewed Gilt
4/4/24

Bought a Honey-Can-Do rolling cart from Gilt. First one came with a dent (due to non-existent...

Thumbnail of user alicial528
alicia l. reviewed Gilt
3/14/24

I purchased a pair of boots reduced from $495 to $199.00. Should have known it was too good to be...