Don't believe the good reviews here, most likely fakes to boost the rating.
The first month I used the site, I literally just logged in when I got kicked by Astrid, a mod, rudely accusing me of terrible behavior. I logged in again and asked her in main chat of depression What's up with her kicking me out and accusing me of something when I just logged in. I got no reply. I was upset so I left.
My experiences in this site are horrible. Men wanting sex talks, scammers, even pedos. I've noticed that people in the main chat are primarily composed of people who have no jobs, in disability or relying on gov't funds, entitled people who hates rich/wealthy people and thinks gov't should be able to give them better support/more financial benefits, men who treats the site as a dating site, and those who constantly just complain about their life without making real effort of changing their situation, and adults acting like kids. I've also encountered porn links on site, and mods can't do anything about it.
Mods are all volunteers and also have mental health issues as they are chosen from regular chatters on the site. People who got kicked out can just log back in within seconds. Even banned people can somehow still log back in. Ignore feature does not really work because every time you log out or the ignored person log out and back in, the ignore is gone so you have to do it all over again.
This is the site to go to if your purpose is just to complain about everything in public. If you are serious about getting help, this is the worst site to go to as you will just get constantly triggered. If you stay in this site for a long time, your mental health issues will not get better, and would just get worst.
7 cups has better support as you can find normal (not mentally ill) people who gives great advices.