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I have a package that says "delivered" one month ago in the tracking. I contacted them several times, they take around 5 days to reply, and they always reply the same, nothing happens. They say that they'll check it, that they didn't receive anything and they will check again.
ONE $#*!ING MONTH and the problem isn't solved. I keep sending emails but nothing.
I will ask for a refund and change of service because I can't handle this bad service.
Santi R.'s review of iPostal1 earned 6 Very Helpful votes
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I walked into the staple where my ipostal is set up. I asked them for my mail but after they...
Hi Santi R,
Thanks for your review. Sorry about your frustration in locating the package that tracking information says was delivered.
It sounds like you have been in touch with your local mail center, which should have received the package. It would be very unusual for a package delivered to not be properly stored and appear in your digital mailbox.
One of our Customer Service representatives will be in touch shorty to see how we can assist. We think we have identified you in our data base, but if we need more identification we will post a follow up reply.
Sincerely,
IPostal1