Santiago M.

I purchased an iPhone 6s from Gazelle on 10/8 through PayPal. The payment was processed the same day. Later that day I receive an e-mail from Gazelle stating that my order had been cancelled. I contacted Customer Support and they stated that the order had been cancelled by the Order Management Team and that the charges to the account would be reversed within 1 - 3 business days. It has now been 7 days and the funds have not been reversed. Attempted to further contact Gazelle with no luck, had to submit a dispute through PayPal to which they did not respond and had to be escalated, had to submit a complaint with the BBB and submit a chargeback to my Credit Card. Still awaiting a response from Gazelle on any of those fronts. Bottom line, this company has deceptive practices with questionable financial tactics that are at minimum negligent if not downright criminal.