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Edit: Now 20 days and item still not sent.
You order an item and wait for shipping confirmation. After about a week you message them asking why it hasn't been shipped yet and then get the automated response saying that "the item you ordered is popular and so has been back-ordered". Sure. This is the third time ordering from them and always get the same response. Even if it were true, any reputable brand would let their customers know that there is a problem with their order.
Santana E.'s review of DressLily earned 3 Very Helpful votes
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Empty.
Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear Santana,
Thank you for notifying us of your complaint.
Please note that all our items have varying processing times that are clearly marked on the product page. The time it takes to process an item depends on it's warehouse and stock availability.
For your issue, we have sent the email about the solution via our ticket system. Please kindly check it and reply to us.
Thank you.
Dresslily Customer Support Team