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Sang-won J.

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1 Review by Sang-won

LightInTheBox

  • LightInTheBox

“Resolution of issue”
8/11/17

Resolution of issue by customer services. At the end I got the item I wanted at reasonable price. I bought a bicycle jersey. Good product.
Initially I did not get the item despite the tracking says that I have received it. It took a while to wait to see if it was just delayed. Later the customer servece recognized my frustration and decided to send a item again which didn't take much time. Happy with the result at the end.

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Helpful  (1)
Thank you
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LightInTheBox F. – LightInTheBox Rep

Dear Customer, we're sorry to hear that. We'll contact you in the private message and solve the problem for you. You can also provide us the order number so that we can find out your order.

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